Apologizing by email

What is your strategy for apologizing by email?
Your Rant: I screwed up with a co-worker who works in an office in another state. I prefer to apologize to someone face-to-face, but I very seldom get to see this guy. What can I do?
911 Repair,
Your email reminded me of “Teen Buzz,” an invention that was created [...]

Strategic planning about strategic plans

What is your strategy for creating a strategic plan?
Your Rant: I’ve never been part of a strategic planning process. What can you do to come up with a well thought out plan?
911 Repair,
Have you ever woken up during a road trip only to find your surroundings looking very similar to the scenery you passed hours [...]

Responding to a taboo topic at work

 What is your strategy for dealing with a taboo topic at work?
Your Rant: My boss has a way of always managing to embarrass me in front of my coworkers. I’ve tried everything to avoid getting sucked into one of his taboo conversations that I don’t want any part of. But he’s still my boss. Any [...]

Working yourself to death, literally

What is your strategy for not working yourself to death?
911 Repair: It’s time to look back on the year to identify the workplace911 person of the year. We search worldwide for nominees, and some years it can be a very tough call. But not this year.
Meet our person of the year, Kenichi Uchino. Unfortunately Mr. [...]

Writing your job objective for your resume

What is your strategy for writing a job objective statement on your resume?
Your Rant: A friend says that a resume should contain an objectives statement, stating what your goal is for a new job. Is that true? And what goes into a good objective statement?
911 Repair,
If you are a travel junkie like me, you’ve probably [...]

Making Human Resources a strategic asset

 What is your strategy for making Human Resources more strategic?
Your Rant: After years of complaining about HR, I was recently transferred into the belly of the beast. Any advice?
911 Repair,
The Commodore Hotel was a popular place for journalists to stay during the Beirut Civil War. However, checking in to this hotel in a war zone [...]

Six Simga and organizational change

 What is your strategy for using six sigma at work?
Your Rant: I thought I’d successfully dodged the whole Six Sigma fad. Then last week my boss announced that we were introducing a Six Sigma program. Can you give me the Cliff Notes version?
911 Repair,
Your question reminded me of a guy I recently read about who [...]

Advice for someone just starting their career

 What is your strategy for someone just starting their career?
Your Rant: I’m 21 and graduating from college in the spring. What business advice would you give to someone just starting out?
911 Repair,
Twenty years ago I asked my mentor, Charlie, the same question. He was CEO of a big company and I thought he was the [...]

Identifying harassment at work

What is your strategy for dealing with harassment at work?
Your Rant: This guy I’ve been working with for the last few years has suddenly decided I’m his “dream girl.” He’s constantly sending me lurid love notes and begging me to date him. I’m starting to avoid meetings and hallways where I’m likely to see him, [...]

Is an MBA degree worth the time and trouble?

 What is your strategy for going back to get your MBA?
Your Rant: I can’t decide if I should go back for my MBA. On one hand I think it will help my career; on the other, it’s a lot of time and money.

911 Repair:

Join the club. At last count there were 372,000 people enrolled in [...]