I’m a Blind Man Leading-HELP

What’s your strategy for new leaders?
Your Rant: I’m new in a leadership position in my company. The guy who had the job before me was let go. What can I do to be a more effective leader?
911 Repair:
Travis Williams can teach us everything we need to know about leadership. He isn’t a professor, [...]

How to ask for help at work

Dear WW: There are some really smart people where I work. But I’m nervous about asking for their advice, because I think that this will reflect poorly on me. LIFELINE
Dear LIFELINE,
I saw an interview recently with the National Basketball Association’s only free throw shooting coach, Gary Boren. Despite the fact that so many games are [...]

How to ask for help at work and not lose credibility

 What is your strategy for asking for help at work without losing credibility?
Your Rant: I came to a difficult realization recently: just the thought of asking for help makes my skin crawl. I know there are people out there who ask for help, but I can’t do it. Am I crazy?
911 Repair,
Your email reminded [...]

Trapped in an elevator pitch. The 30 second wonder idea!

How do your construct an elevator pitch?
Your Rant: I have a project that I want to pitch to a Venture Capitalist that I know. But I know how busy she is so I’ll only have a minute or two to make my pitch.

911 Repair
A gate agent at the airport told me a story about a [...]

Work weak, managing around your weaknesses

What are your strategies for managing around your own personal weaknesses at work?
Your Rant: I’ve hit a real slump at work. I know you are supposed to play to your strengths, but recently everything seems to be targeted at all the places where I’m weak.
911 Repair,
Your email got me thinking about John Broos. He’d [...]

Mentor me, finding the right coach

What are your strategies for finding the right coach?
Your Rant: I’ve decided that I should hire a coach. How do I find the best coach for me and how can I get the most out of him or her?
911 Repair,
When you go to hire your coach, DON’T do what Basant and Anita Jain have [...]

Say again? Lessons for better listening

What are your strategies for being a better listener?
Your Rant: I just had my performance review and my boss told me I wasn’t a good listener. Well, I heard THAT! Now I’m supposed to do something about it. I TRY to listen. I feel like I’m paying attention. What else can I do?
911 Repair
You [...]

No life in our office can a consultant revive us!

How do you know when it’s time to bring in a third party consultant?
Your Rant My company can’t seem to get firing on all cylinders. We’ve tried teams, quality circles, you name it. A friend suggested that I hire a consultant. I’m intrigued, but I want to know what to look out for.
911 Repair,
As [...]

Stephen Covey on how to be more effective

What are your strategies for being more effective at work?
Your Rant, Like most people, I just want to be more effective. How do I do that?
911 Repair:
I’ve decided to devote this week’s column to an interview with Stephen Covey, author of “The 7 Habits of Highly Effective People.” With 12 million copies sold in 32 [...]

The Departed, getting the most out of an exit interview

What are your strategies for conducting an exit interview?
Your Rant: I always thought exit interviews were a big waste of time. But a key employee left and I’m curious to find out why.
911 Repair,
Recently we were driving to see my sister’s boyfriend play in a baseball game. At the last moment the game was [...]