Posted on January 24, 2008 by workmashbob
What is your strategy for apologizing by email?
Your Rant: I screwed up with a co-worker who works in an office in another state. I prefer to apologize to someone face-to-face, but I very seldom get to see this guy. What can I do?
911 Repair,
Your email reminded me of “Teen Buzz,” an invention that was created [...]
Filed under: Conflict (T), Emotional Intelligence (V), Leadership Mistakes (M) | Tagged: apologize via email, email apology, say you're sorry | 3 Comments »
Posted on November 5, 2007 by workmashbob
What would you like your boss to know?
Your Rant: I have 10 employees who are working for me and they all seem to be moving in slow motion. What can I do to get them to perform better?
911 Repair:
The U.S. Court of Appeals overturned the “armed” robbery conviction of Deshon Odom. Sure he was [...]
Filed under: Employee Retention & Motivation (M), Evaluating Employees & Discipline (M), Increasing Productivity (M), Leadership Mistakes (M), Leading the Enterprise (E), Mentors & Training (G), Values-Based Leadership (V) | Tagged: Better boss, Feedback, increase productivity, manage slackers, mistakes, Motivate employees, Slow workers, Thank you, Wish boss knew | No Comments »
Posted on November 5, 2007 by workmashbob
What’s your strategy for new leaders?
Your Rant: I’m new in a leadership position in my company. The guy who had the job before me was let go. What can I do to be a more effective leader?
911 Repair:
Travis Williams can teach us everything we need to know about leadership. He isn’t a professor, [...]
Filed under: Getting Advice & Insight (E), Leadership Mistakes (M), Values-Based Leadership (V) | Tagged: blind spots, Boss, Effective Leadership, Leadership Mistakes (M) | No Comments »
Posted on November 4, 2007 by workmashbob
What’s your strategy for ethics at work?
YourRant: Corporate crook prevention please.
911 Repair: Are you tired of seeing corporate executives going to jail? I am. I wanted to explore an approach to ethics at work that actually works. So I talked to Lee Roy Beach, Ph.D., one of the world’s top decision researchers, retired MBA professor [...]
Filed under: Ethics (V), Getting Ahead Strategies (G), Leadership Mistakes (M), Maintaining Perspective (E) | Tagged: Ethics (V), improving ethics, Lee Beach, unwarranted gain | No Comments »
Posted on November 4, 2007 by workmashbob
What is your strategy for identifying your business’s competitive advantage?
Your Rant: My company is struggling. Sometimes we try to compete on price, sometimes on customer service - to be honest, we are just making it up as we go along most of the time. Help. ALL THINGS
911 Repair:
I learned one of the most important business [...]
Filed under: Branding & Competitive Advantage (E), Leadership Mistakes (M) | Tagged: competitive advantage, positioning | 2 Comments »
Posted on November 2, 2007 by workmashbob
I’ve seen a lot of articles about trying to work with jerks. Heck, I’ve even written a couple of ‘em. But I’ve not seem many articles that talk about how to deal with a jerk who you know intimately-yourself. What can you do if you are the jerk?This is probably the most embarrassing missive I’ve [...]
Filed under: Leadership Mistakes (M), Overcoming Adversity & Survival Skills (T), Trouble in Past & Self Assessment (F) | Tagged: are you a jerk, Difficult person, Jerk, people problems | No Comments »
Posted on November 2, 2007 by workmashbob
Dear WW: I’m a C-level executive who never has written for career advice. But I’ve got a bet with my wife that a resume for someone in my position is a waste of time. RESUME-FREE
Dear RESUME,
Your email reminded me of the quote by hotel magnate Leona Helmsley about who pays taxes, “It’s only the little [...]
Filed under: Leadership Mistakes (M), Resume & References (F) | Tagged: Executive resumes, Resume & References (F), resume for an executive | No Comments »
Posted on November 1, 2007 by workmashbob
What are your strategies for being heard at work?
Your Rant: I’m tired of having to tell the people at work what to do over and over. How can I get people to hear what I’m saying the first time?
911 Repair,
Your email reminded me of the Vice-Presidential debate when Dick Cheney encourage viewers to [...]
Filed under: Increasing Productivity (M), Leadership Mistakes (M), Strategic Communications (G) | Tagged: communicate effectively, communication breakdowns, get heard, not heard | No Comments »
Posted on October 31, 2007 by workmashbob
What is your strategy for being an effective leader?
Dear WW: I really want to be an effective leader. The stuff I read doesn’t seem like it works in the real world. Can you give me something that really works?
911 Repair,
An executive once asked me in a job interview to describe one leadership experience I’d [...]
Filed under: Leadership Mistakes (M), Leading the Enterprise (E), Values-Based Leadership (V) | Tagged: Effective Leadership, leadership, Leadership Don'ts, leading effectively | No Comments »
Posted on October 31, 2007 by workmashbob
What is your strategy for being heard at work?
Your Rant: I’m tired of having to tell the people at work what to do over and over. How can I get people to hear what I’m saying the first time?
911 Repair,
Your email reminded me of the Vice-Presidential debate when Dick Cheney encourage viewers to go [...]
Filed under: Healthy Communications (V), Increasing Productivity (M), Leadership Mistakes (M) | Tagged: effective communications, getting heard, miscommunication, not getting through | No Comments »